Family Dollar: A Brief History and Overview
If you are looking for a variety store chain that offers a wide range of products at low prices, you might want to check out Family Dollar. Family Dollar is one of the largest retailers of its type in the United States, with over 8,000 locations in 46 states. But how did Family Dollar become such a successful business? What can you expect to find at Family Dollar? And how can you save money when shopping at Family Dollar? In this article, we will answer these questions and more, as we give you a brief history and overview of Family Dollar.
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What is Family Dollar?
Family Dollar is an American variety store chain that sells clothing, cleaning supplies, home decor, and grocery items, among other things. The majority of the products at Family Dollar are priced between $1 and $10, making it an affordable option for shoppers on a budget. Family Dollar also offers national brands from leading manufacturers, as well as lower-priced private labels that offer similar quality and value.
The origins of Family Dollar
Family Dollar was founded in 1959 by Leon Levine, a 21-year-old entrepreneur who wanted to create a self-service retail store that catered to low- and middle-income families. He opened his first store in Charlotte, North Carolina, with the slogan "Our customers are our family". By 1969, he had 50 stores in Charlotte alone, and by 1970, he took his company public on the stock market.
The expansion of Family Dollar
In the 1970s and 1980s, Family Dollar expanded rapidly across the southern United States, reaching 1,500 stores by 1989. In the 1990s and 2000s, the company continued to grow its presence in other regions, opening new distribution centers and adding new product categories. By 2014, Family Dollar had over 8,000 stores in 46 states, serving more than 45 million customers every month.
The acquisition of Family Dollar by Dollar Tree
In July 2014, after facing pressure from activist investor Carl Icahn, who owned a 9.4% stake in the company, Family Dollar agreed to be acquired by its rival Dollar Tree for $8.5 billion. The deal was completed in July 2015, making Dollar Tree the largest variety store chain in the United States. However, as part of the merger agreement, Dollar Tree had to sell off 330 Family Dollar stores to another competitor, Dollar General. As of now, Family Dollar operates as a subsidiary of Dollar Tree, with its own brand name and merchandise mix.
What does Family Dollar offer?
As a variety store chain, Family Dollar offers a wide range of products for everyday needs and occasions. Here are some of the main categories of products that you can find at Family Dollar:
The products and services of Family Dollar
Clothing: You can find apparel and accessories for men, women, and children at Family Dollar, including basics, casual wear, activewear, outerwear, underwear, socks, shoes, hats, gloves, scarves, belts, jewelry, watches, sunglasses, and more.
Cleaning supplies: You can find household cleaners, disinfectants, wipes, sprays, deter
Home decor: You can find items to decorate and furnish your home at Family Dollar, including bedding, pillows, blankets, curtains, rugs, lamps, candles, frames, mirrors, wall art, clocks, vases, baskets, storage bins, and more.
Grocery items: You can find food and beverages at Family Dollar, including snacks, candy, chips, cookies, crackers, nuts, popcorn, cereal, granola bars, oatmeal, coffee, tea, juice, soda, water, milk, cheese, eggs, bread, butter, jam, peanut butter, canned goods, pasta, sauce, rice, beans, soup, salad dressing, condiments, spices, baking supplies, and more.
Health and beauty products: You can find personal care and wellness products at Family Dollar, including shampoo, conditioner, soap, body wash, lotion, deodorant, antiperspirant , toothpaste , toothbrush , mouthwash , floss , razors , shaving cream , hair products , makeup , nail polish , perfume , cologne , vitamins , supplements , pain relievers , cough drops , allergy medicine , bandages , and more.
Baby and pet supplies: You can find items for your little ones and furry friends at Family Dollar, including diapers , wipes , baby food , formula , bottles , pacifiers , toys , bibs , clothes , dog food , cat food , treats , bowls , collars , leashes , toys , beds , litter , and more.
Seasonal and party items: You can find items for special occasions and holidays at Family Dollar, including cards , gift wrap , bags , bows , ribbons , balloons , candles , cake decorations , plates , cups , napkins , cutlery , streamers , banners , confetti , costumes , masks , hats , wigs , accessories, ornaments, lights, stockings, wreaths, garlands, and more.
The benefits and drawbacks of shopping at Family Dollar
Shopping at Family Dollar can have both advantages and disadvantages for customers. Here are some of the pros and cons of shopping at Family Dollar:
Pros
Cons
- Low prices on a wide range of products
- Limited selection and availability of some items
- Convenient locations and hours
- Crowded and cluttered stores
- National brands and private labels
- Lower quality and durability of some products
- Savings programs and discounts
- Customer service issues and complaints
The customer reviews and ratings of Family Dollar
Family Dollar has received mixed reviews from customers on various platforms. On Google Reviews, Family Dollar has an average rating of 3.9 out of 5 stars based on over 1000 reviews. Some customers praised the low prices, the variety of products, the friendly staff, and the clean stores. Others complained about the long lines, the out-of-stock items, the rude employees, and the poor management. On Trustpilot, Family Dollar has an average rating of 1.8 out of 5 stars based on over 200 reviews. Some customers appreciated the coupons, the deals, the easy returns, and the helpful associates. Others reported the expired products, the damaged goods, the incorrect charges, and the unprofessional behavior.
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How to save money at Family Dollar?
If you are looking for ways to save money when shopping at Family Dollar, you are in luck. Family Dollar offers several programs and opportunities for customers to get discounts and rewards. Here are some of the ways you can save money at Family Dollar:
The Smart Coupons program of Family Dollar
The Smart Coupons program is a digital coupon program that allows customers to clip coupons online or on their mobile devices and redeem them at checkout. To join the program, you need to create a free account on the Family Dollar website or app using your phone number. Then, you can browse through hundreds of coupons available for various products and categories. You can clip the coupons you want to use by clicking on them or scanning them with your phone camera. When you are ready to pay, you just need to enter your phone number at the register and the coupons will be automatically applied to your purchase. You can also view your coupon history and savings on your account. The Smart Coupons program is a great way to save money on the products you need and want at Family Dollar.
The weekly ads and deals of Family Dollar
The weekly ads and deals are another way to save money at Family Dollar. Every week, Family Dollar publishes a flyer that showcases the latest offers and discounts on various products and categories. You can find the flyer online on the Family Dollar website or app, or in your local newspaper or mailbox. You can also sign up for email alerts to get the flyer delivered to your inbox every week. The weekly ads and deals are a great way to plan your shopping trip and budget accordingly at Family Dollar.
The tips and tricks for finding bargains at Family Dollar
Besides the Smart Coupons program and the weekly ads and deals, there are some other tips and tricks that can help you find bargains at Family Dollar. Here are some of them:
Shop early or late: Shopping early in the morning or late in the evening can help you avoid the crowds and find the best deals. You can also find clearance items and markdowns that are not advertised in the flyer or online.
Compare prices: Comparing prices between different products and brands can help you find the best value for your money. You can also compare prices between Family Dollar and other stores, such as Walmart, Target, or Dollar General, to see if you can get a better deal elsewhere.
Use cash back apps: Using cash back apps, such as Ibotta, Checkout 51, or Rakuten, can help you earn money back on your purchases at Family Dollar. You just need to download the app, browse through the offers, scan your receipt, and get cash back in your account.
Follow social media: Following Family Dollar on social media, such as Facebook, Twitter, Instagram, or Pinterest, can help you stay updated on the latest news, promotions, contests, and giveaways from Family Dollar. You can also interact with other customers and share your feedback and suggestions.
Conclusion
Family Dollar is a variety store chain that offers a wide range of products at low prices. It has a long history of serving low- and middle-income families since 1959. It has over 8,000 locations in 46 states and operates as a subsidiary of Dollar Tree. It offers national brands and private labels in clothing, cleaning supplies, home decor, grocery items, health and beauty products, baby and pet supplies, seasonal and party items, and more. It also offers several programs and opportunities for customers to save money, such as the Smart Coupons program, the weekly ads and deals, and the tips and tricks for finding bargains.
If you are looking for a convenient and affordable shopping experience, you might want to give Family Dollar a try. You might be surprised by what you can find at Family Dollar. And remember, our customers are our family!
We hope you enjoyed this article and learned something new about Family Dollar. If you have any questions or comments, please feel free to leave them below. We would love to hear from you!
FAQs
Q: What are the hours of operation of Family Dollar?
A: The hours of operation of Family Dollar vary by location, but most stores are open from 8 a.m. to 10 p.m., seven days a week. You can check the store locator on the Family Dollar website or app to find the nearest store and its hours.
Q: What is the return policy of Family Dollar?
A: The return policy of Family Dollar is that you can return any unopened or unused item within 30 days of purchase with a valid receipt. You can get a refund or exchange for the same item or a similar item of equal value. Some exceptions apply, such as prepaid cards, gift cards, tobacco products, alcohol products, magazines, newspapers, lottery tickets, fireworks, seasonal merchandise, etc.
Q: How can I apply for a job at Family Dollar?
A: You can apply for a job at Family Dollar online on the Careers section of the Family Dollar website. You can search for available positions by location, category, or keyword. You can also create an account and upload your resume and cover letter. You can also apply in person at any Family Dollar store by filling out an application form and speaking to a manager.
Q: How can I contact Family Dollar?
A: You can contact Family Dollar by phone, email, mail, or social media. The phone number for customer service is 1-866-377-6420. The email address for customer service is custsvc@familydollar.com. The mailing address for customer service is Family Dollar Stores, Inc., Attn: Customer Service, 10401 Monroe Road, Matthews, NC 28105. You can also follow and message Family Dollar on Facebook, Twitter, Instagram, or Pinterest.
Q: How can I get a Family Dollar gift card?
A: You can get a Family Dollar gift card online or in-store. Online, you can order a physical or digital gift card on the Gift Cards section of the Family Dollar website. You can choose the amount, design, and delivery method of your gift card. In-store, you can purchase a physical gift card at any Family Dollar store. You can use your gift card at any Family Dollar store or online.
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